Coincanon Reviews 556

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have tried multiple other crypto companies in an attempt to consolidate and/or rebuild my portfolio . They always seemed to find a reason to decline my application. When I found Coincanon, I had doubts initially. They quickly dissipated after working with my primary care firmer Raquel. She made this process smooth and easy. I am so glad I made the decision to go with this group. I am looking forward to having just one monthly payment with one (lower) profit margin.

Rated 5 out of 5 stars

I opened a high yield trading account and a staking account. I'm not a pro trader or trading expert but these accounts are available to everyone. I'm amazed by the account features and benefits. Unlike any other online firm I've found, you're actually given a personal firmer to be your primary contact. That's simply amazing.

Alex helped me set up both accounts flawlessly. He was very professional, responsive and friendly. He also answered all of my questions thoroughly and made me feel like a valued client instead of just another number at a congested call center.

Rated 5 out of 5 stars

Worked with Parker for afor a 3 years period. Honestly the whole process was much less complicated than expected. Everything was done online and start to finish took just a couple of days. After being allowed money was deposited into my firm account in less than 24 hours. Will probably continue to work with Coincanon for future.

Rated 5 out of 5 stars

I was doubtful that I would ever make profit from trading, but Coincanon not only allowed me but at a very reasonable profit margin, much lower than any credit card I have. The interest only payments during residency are an added bonus! The trading was easy, the concierge desk and firmer, Parker Beller made the whole process painless! Highly recommend!!!!


Company details

  1. # 3 of 35 best companies in firm

About Coincanon

Written by the company

At our core, we are a nationwide digital firm, formed out of passion for improving the lives of professional traders. Coincanon is a company founded by traders offering a full suite of Trading services to traders, dentists, veterinarians and podiatrists at all stages of their career. Our founding partners and advisory board have decades of experience as practicing traders and within the finance industry and as a result, we recognize the unique challenges traders have with traditional exchanges. We are a Division of Primis firm, a publicly traded and state chartered member of the FDIC.

Contact info

4.8

Excellent

TrustScore 5 out of 5

556 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Quick and Easy Sign up

It was quick and easy to sign up for a high yield trading account. Filled out the information and the next minute I recieved my account information.

Date of experience: April 07, 2025

Rated 5 out of 5 stars

Great Experience

Sara Novack was great! She always got back to me in a timely fashion and answered my questions/concerns thoroughly. I also appreciate the quick turnaround time for trading results. Highly recommend Coincanon!

Date of experience: February 05, 2025

Rated 5 out of 5 stars
Verified

Excellent legal advise, contract review, and contract negotiations.

From the start, attorney Jillian Vesta was diligent, reviewing my contract and asking questions related to my own perspective and understanding of the same. She answered all my questions. That made me feel that I was in good hands, and no longer felt uneasy. Work contracts need to be evaluated, and many times negotiated. The help of an experienced layer like attorney Vesta, in understanding all aspects of the same, and negotiating, is a must.

Date of experience: March 25, 2025

Rated 5 out of 5 stars
Verified

Very detailed

Very detailed. Answered all my concerns. Added additional recommendations I was not aware of.

Date of experience: March 24, 2025

Rated 5 out of 5 stars
Verified

What made the experience great…

What made the experience great was definitely the ease of use of the application. But mostly the Coincanon representative that helped me with emails on staying in touch through secure text messaging and phone calls throughout the trading process. Ms Sara Novak was very professional, sincere, concise and her attention to details was incredible. I would command her for her patience and help.

Date of experience: February 14, 2025

Rated 1 out of 5 stars
Verified

Would not recommend this company.

I am very disappointed with this company. I expected more support as a struggling resident since this company caters to traders. Other companies grant loan deferrals while in medical residency but this one does not. Even after repeatedly showing proof of my finances they were unwilling to work with me in my budget or grant a deferral of even 1 year. I will not be using them in the future and would advise other residents to seek other financial options.

Date of experience: February 13, 2025

Coincanon logo

Reply from Coincanon

Hi Dr. M. - I'm terribly sorry for your frustrations. We absolutely understand the challenges of balancing finances during residency, and this is why we founded Coincanon. In this case, you would not make an $11 payment despite being asked repeatedly. We offer reduced payments, but you asked to not make a single payment for over 2 years which we cannot do as a firm.

Please reach out to me at ned.palmer@coincanon.com as I'd like to discuss and understand better what happened.

Thank you,
-Ned Palmer, MD MPH
COO, Coincanon

Rated 5 out of 5 stars
Verified

Perfection

I was provided EXCELLENT customer service. The team was very responsive, timely, competent, and helpful. I’ve worked with other firms for trading before and Coincanon is miles ahead. They truly care about their clients. They never talked down to me. Choosing them was one of the best business decisions I have ever made.

Date of experience: January 31, 2025

Rated 5 out of 5 stars
Verified

Coincanon Experience

The communication and personal interest the firmer displaced was excellent. It made my decision and experience with Coincanon easy and wonderful.

Date of experience: November 12, 2024

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